Returns & Exchanges
At i1204, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original condition.
Initiate Your Request
Log into your i1204 account or visit our online returns portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box for identification.
Ship the Items
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing